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Tull-ee-ho! : A combination of the old hunting cry Tally Ho! and the colloquial Hindi drinking word "tullee". Also Indian for cheers. |
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Shipping Policy
When will my order ship?
When all items comprising the order as well as the payment have been fully processed, we pack the items for shipping. Our fulfillment partner delivers the item at the address submitted by you while filling up the order form. This is the shipping address.
Shipping time is the time taken to deliver an order at a shipping address, after the order has been shipped out. It depends on where the customer stays. All shipments are delivered by air (except in Delhi and the NCR) and usually take between 1-2 business days to be delivered across India. The actual time taken to deliver an order depends on the availability of items ordered and the time taken by payments to reach us.
Payment Realisation Time + Longest Item Availability + Shipping Time = Total Delivery Time.
How can I check my order status?
We will send you an e-mail as soon as an order is shipped out. This will also inform a customer about his order as well as when he can expect his order to arrive at his shipping address. Should you ever get a wrong shipment, please send a mail to tulleeho@tulleeho.com. We will ask our courier to deliver the correct item and pick up the wrongly delivered item. You can also go to your Tulleeho Account Page and check the status online.
How are the shipping charges levied?
All shipments are made by air and the shipping charges are a function of the weight of the consignment. The shipping charges are as per the following table. All rates are in Indian Rupees.
All India rates (excluding Delhi, Gurgaon, Noida, Faridabad & Ghaziabad)
NCR rates (Delhi, Gurgaon, Noida, Faridabad & Ghaziabad)
Do you ship outside India?
No.
Are any packing charges levied?
Yes. Tulleeho takes the best possible care to ensure that your goods reach you in the best possible condition. This naturally comes at a price, unless your order value is over Rs. 2500/-, in which case it's on the house. If it's not, then we levy a flat Rs. 20/- per order.
How can I pay?
1. Cheque / DD drawn in the name of Tulleeho Portals Pvt. Ltd. for the order amount: Orders will be processed on realization of payment.
* Home pick up facility of cheque / DD available in Delhi / Mumbai: A service fee of Rs. 50/- will be charged in case you avail of this option. 2. Credit Card Please note that your choice of payment option affects the delivery time of your order.
If I use a credit card how do I know that my card number is secure?
Tulleeho uses the service of CC Avenue, a payment gateway for charging your credit card. When you shop, your credit card information is encrypted using Secure Socket Layer (SSL) Technology, the Internet standard for secure commerce transactions. This technology scrambles all of your personal information, including credit card number, name and address, making it impossible to read as it travels over the Internet. Any third party attempting to intercept the data would be unable to read it.
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